Fast crisis response on a global scale
In the face of a public crisis the fast set-up of global communications to support those in need is critical. From recalls to natural disaster response, Marketpoint Recall have the global communication channels to respond quickly when dealing with a daunting crisis management project.
The Crisis Response Team at Marketpoint are experienced in dealing with the high pressured, distressing situations involved in disaster response. Below are the key aspects we specialise in, available to support your crisis management team with important communications.
TIME IS OF THE ESSENCE
Take care of crisis communications quickly and efficiently. We have the capability to quickly set-up global communication channels using a team of in-country call centres. This gives you swift access to connect in the locations you require.
SPEAKING YOUR LANGUAGE
Connect to your customers locally, in their language on a global scale. With our multilingual contact centres you can provide the best possible customer service to your audience by communicating in their native tongue, with a 'global' strategy.
Keep stakeholders informed with up-to date and accurate information. Our cloud database and telephony system combines with our high-tech database portal to give you sophisticated graphical reporting, recordings and individual records so we can manage the crisis response and fully integrate with your business.