With recalls seemingly a regular occurrence in the media these days, there’s clearly a need for companies to prepare for the worst case scenario, either a recall or a crisis affecting your organisation. As we’ve seen, brand reputation, customer loyalty and sales revenue are all at tremendous risk – every stakeholders’ nightmare. Luckily there’s a way to limit the damage; cue Marketpoint Recall!
Presented as a contingency plan service, Marketpoint Recall offer the whole package of ingredients to help companies create a START* team in readiness for a recall or crisis. Its network of global call centres can communicate with customers in any language – ideal any industry, dealing across continents and with customers around the world.
The START Package ensures you are fully resourced in key areas – good for stress levels but also helping you to protect your brand, make clear data led decisions and improve what could otherwise be a tarnished relationship with your customers.
Don’t get caught out, START preparing now…