Marketpoint Recall is dedicated to ensuring your recall goes smoothly, diligently and efficiently. In the alarming moment a product recall or crisis hits, a quick and reactive response set-up is crucial, access to global communication channels is vital and having an experienced, centrally managed team on hand to guide you through the overall process is indispensable. With an international team of call centres and an extensive background in marketing and cloud technology, Marketpoint Recall has the tools and expertise to deliver response services fast. With over 35 years' experience, we have the channels and processes in place to cater to a wide range of industries. We're on hand to guide you through your recall or crisis process, working as an extension of your business to reach the best possible solution.
OUR SPECIALTIES
REACT FAST & REACH FAR
Manage the fast set-up of global communication channels with in-country contact centres, using an effective and 'glocal' approach.
CENTRAL REPORTING
The integrated service is managed from a central cloud system, providing data and reports on demand, in local languages.
MULTI-CHANNEL RECOVERY
Connect efficiently with your consumers using channels that work effectively together.
MARKETPOINT RECALL & RECALL RESULTS
A Powerful Partnership for Global Coverage
An increasing number of recalls that appear in the media these days have one common factor: the companies involved just weren’t ready. A product recall can be one of the most detrimental events for a company and can have overwhelming consequences for both the company, its customers and the brand. That is why having an experienced partner, a robust, up-to-date recall plan, and access to global communication channels, is so critically important in a crisis situation.
Marketpoint Recall and Recall Results therefore assist companies before, during and after a crisis to minimise this damage - companies can rely on us to deliver rapid response support in the field, with sophisticated technology and a dedicated team to navigate and shorten the recovery process anywhere in the world.
